PREVIOUS : Negative Corporate Cultures #2

SITE : “How a Positive Work Culture Improves Customer Satisfaction“

NOTE: POWER topic will resume on 8/29/22

POSITIVE Characteristics
Defining what you want your company’s culture to be is the 1st step toward building a workplace you’ll love. The following are component parts of the best corporate cultures. No company has them all, & not all apply to your needs – but it gives you an idea of what to look for.

🪴Autonomous
Since most people resent being micromanaged, workers find autonomy an attractive quality. EXP: Netflix encourages independent decision-making by employees, fostering freedom & empowerment at work

🪴Casual / Relaxed
Employees in the 2020s (especially millennials & Gen Z-ers) expect the workplace to be relaxed, with a casual vibe & dress code. A relaxed work environment provides freedom to work in ways they’re most comfortable & productive

🪴Challenging / Curious
Organizations need to explore new processes, progressive ways of thinking, & innovative approaches to problem-solving. So employees who want to learn, grow & evolve will welcome being pushed & challenged in the workplace

🪴Connected / Collaborative
Employees in a company with a connected culture are encouraged to feel accepted & valued. Sharing common goals, free to express ideas quickly & work together easily provides a sense of belonging.
Greenhouse celebrates group dynamics, strongly emphasizing the sharing of concepts & effort, to promote the birth of great ideas

🪴Empathetic / Engaged
Both ideas & emotions are valued & acknowledged – by active listening, open communication, & providing support in difficult situations. Employees are highly invested & inspired to do their best work for the company, so are more likely to stick around. Recruiterbox assesses candidates during interviews to determine which are the most empathetic

🪴Flexible
The workplace has become very different. Fewer employees ‘go to the office’, as working mainly from home has become the new norm, which includes flexible hours. As a fully remote company, HubSpot  consistently emphasizes the importance of work-life fit

🪴Fun / Happy
Who says work can’t be fun? It’s no longer enough for employees to just produce. They also want to enjoy what they do. Companies that create opportunities for fun on a regular basis are more likely to engage & retain employees.  Zappos CEO Tony Hsieh emphasizes employee happiness & have a work-life balance within the organization.

🪴Innovative / Nimble / Progressive
“Nimble” companies are agile & adaptable, constantly willingness to course-correct & rethink strategies, processes & approaches – to keep growing & thriving. High-growth startups often have more progressive work environments. Marriott focusing on shaping the ‘future of travel’ through technology, continuing to upgrade & modernize

🪴Inclusive / Diversity
Staff diversity & inclusion is a hot topic in HR & recruitment, especially where it has become a requirement by law. Diversity across all categories — including gender, religion, age, race, ethnicity & culture — are critical to establishing positive work environments. Without these, businesses risk losing important innovations, ideas and perspectives.

🪴Rewarding / Nurturing
Managers acknowledge employees when they go above & beyond expectations (a shout-out, gift card, small party, write-up…) & are also encouraged to celebrate each other with peer-to-peer recognition activities. The right environment energizes & motivates employees to achieve company goals

🪴Respectful
Employees are encouraged to express opinions & ideas without interruption, & coworkers are expected to listen courteously.

🪴Transparent / Trusting
This about implementing a formal, mature communication program within the company in order to enhance trust – which is a vital component in building strong working one-to-one relationships & teams.
Messaging company news to the workforce should be structured, planned & honest at all times.  Employees & customers alike greatly value transparency in the workplace, by providing key information & decisions.

🪴Welcoming
In companies with a welcoming culture, employees are friendly, more likely to build internal employee networks, & plan team events to spend time with coworkers outside the office. The onboarding process will be the first impression employees have of a company, with the potential for setting them up for success.

NEXT: ACoAs – DISSOCIATION