POWER – Manipulation in Business (Part b)

PREVIOUS: POWER – Manipulation #1



⚡️3. Influencing the influencer
⚡️4. Lies, half-truths, evasion & denial

⚡️5. The Naked Emperor’s Tailors: These people – like the duplicitous tailors – try to convince you that, of course, someone with your credentials, position & experience can certainly recognize what’s so obvious to everyone – an “unbelievable opportunity,” or a life-changing product – that you can’t pass up! They cite research & experts with “documented proof” of their position.

BUT when examined, the ‘unassailable’ research is flawed or non-existent, & it’s only the con-artist promoting the position or product who gains from your agreement.
Reality: You do have experience & credentials, so trust your gut. Even if there is widespread acceptance of these ‘items’, the mob is not automatically right.

⚡️6. Nuances, implications & innuendoes: This employee always seems to be “in the know.” They casually mention random bits of tantalizing information, implying something’s happening that ‘everyone’ knows – except you, of course. Catch phrases are “Well, of course… It figures…” or a sarcastic, “What a surprise.”
Creating a version of reality, they can convincing you & others, & when confronted, they can “legitimately” claim they never said anything at all.
Your response: Answer with a gentle challenge  “That’s not what I heard. I disagree. That’s not really true.” Neutralize the manipulator.

⚡️ 7. Outrage & intimidation: You start a work discussion & are interrupted by a fist slammed on the table, a stack of papers tossed aside & scattered. This may be followed by the clenched fist, an indignant huff, or a head shake trying to clear away your ‘unbelievable ignorance’. They’re trembling with rage & disbelief. How can you be so oblivious to the truth?
Their goal is to get you to back down, to modify your point, even to apologize, while you anxiously try to calm them down.
Your response: Instead – wait quietly, holding your ground. When the smoke clears & the bully has run out of steam, repeat your position & go on from there.

⚡️8. Projection: The manipulator “only” wants what everyone else has or wants. Their typical argument is : “Well, Joe & the guys are saying that we absolutely need this, or Everyone in other departments gets this benefit….” When you look into it, Joe never said anything of the sort, & only one department made a special exception for an unusual circumstance.
Your response: Check it out. Don’t make promises, & don’t take action on the word of this manipulator.

⚡️9. Redirection: This person is a master of evasion. You approach them to correct a behavior or call out an error, & they quickly alert you to a crisis that requires your immediate attention : another employee is doing something so horrendous that the redirector’s minor flaw pales in comparison. The typical reaction will be: “Well, what about Susie? Are you just going to let that go?”

Of course, if you let yourself get sidetracked – then when you rush to correct the alleged ‘worse’ threat – you find out there’s no such issue! So the redirector has escaped punishment.
Your response: Don’t be misled & stay focused. Even if Susie’s a ‘bad-un’, it can wait until you’ve dealt with the redirector’s transgression.

⚡️10. Stonewalling: This most often occurs between peer managers. You have an assignment or a new project that involves another department, but all requests hit a brick wall – emails aren’t answered, calls or texts never returned.
You try to set up a meeting but their schedule never seems to be open. You see them in the corridor, but they’re rushing off to an important meeting, while assuring you they’ll get back to you soon. But of course, they never do.

As manipulation tactics go, this is one of the most frustrating. While the project at hand is critical to you, your peer sees it as either totally unimportant, or more likely, detrimental to them.
Your response: If there is a benefit to them, remind them of that. If this project is to their detriment, as, for example, if it means they’ll be fired, find an alternative ‘carrot’ for their cooperation. Otherwise, you’ll never get the help you need & may instead be sabotaged.   (FROM: 10 Traps and How to Avoid Them )

Power corrupts when someone has a great deal of power but is not held accountable for its use, & results in using their power exclusively for personal gain. Since Power is it’s own reward, power-wielders often want more, which can have a corrupting influence.

NEXT : Power –

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